QCI provides legally required independent Third Party Verification (TPV) for long-term voice print storage. We also specialize in Automated Call Distribution (ACD), and Quality Assurance for any type of business transaction or service. We currently provide solutions for telemarketing, cable, credit unions, banks, hospitals, doctors and many more with the highest standards of Quality Control. If you have a need to record a transaction or collect a payment we have a solution for you.

In addition to Third Party Verification services, QCI provides Interactive Voice Response (IVR) technology for both inbound and outbound use. For example, banks and credit card companies use IVR technology so that their customers can receive up-to-date account information instantly without having to speak directly to a person. IVR technology is also used to gather information, as in the case of telephone surveys, order taking, market research, credit card processing and much more.

Our Interactive Voice Response is a system that can link phone callers (voice and/or touchtone) with a computer database. It can accept a question, access the company's database and provide a caller with the information they're seeking. Call us today and find out how easy it is to have complete confidence in the integrity of your transactions.

Quality Calls is a Qwest TPV provider and we are devoted to providing the best possible Voice Verification services, Internet Fraud Protection and Quality Control out of our office in Clearwater, Florida.